Dr Jeff Harmer
Dr Jeff Harmer is currently Managing Director of the Health Insurance Commission. Jeff began his career in the Federal Public Service in early 1978 following 5 years as a doctoral scholar and tutor at the University of NSW. His early period in the public sector was spent in research and policy areas, primarily in Housing and social policy. Jeff spent some time in the Department of Finance before being promoted into the Senior Executive Service in early 1985. Since then Jeff has occupied a range of executive positions in the Department of Health and Family Services where he was responsible for the Pharmaceutical Benefits Scheme, the Disability Programs Division, Mental Health, Health Advancement Division and a range of other policy and program areas. In 1994 Jeff was promoted to the Deputy Secretary position in the Department of Housing and Regional Development and in 1996 Jeff moved to the position of Deputy Secretary of the Department of Social Security. As one of the Senior Executives in DSS at the time, Jeff was involved in the creation of Centrelink and the creation of the new Department of Social Security as a significant player in Social Policy debates in Canberra. Jeff was appointed Managing Director of the Health Insurance Commission in April 1998 following separation of Medibank Private. Jeff has a keen interest in management, leadership and organisational change and development.

David Triggs
As E-Commerce Program Manager for Hewlett-Packard in Asia Australasia, David works closely with HP and its partners to assist major customers to re-engineer to take advantage of business opportunities made possible by the rapid growth and development of the Internet. David brings to this role 18 years of experience in a variety of technical and consulting roles at HP which have included performance analysis and benchmarking, design of highly available OLTP Systems, and consulting on Internet security and IT strategy.